“I hate performance appraisals. They work against the very thing we desire – improved performance. Peter Block, W. Edwards Deming, Philip Crosby and Steven Covey harangue[lecture] against them, and if they can’t change organisational fascination with this annual bloodletting ritual, I don’t imagine my words will help either. Nonetheless, I’ll try” – Rick Maurer Listen to this conversation: Manager: Mary, you had a good year except for the problem on the AnnatermGas account. Employee: I thought that was no longer a problem. I’m not sure why we have … [Read more...]